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As with all KNOW NO BOUNDS and Paragon Resources initiatives, our Know Service Workshops are designed with three critical objectives in mind: Our workshops walk participants through the 5-Step Know Service process. Step 1—Analyze: Participants gain a greater understanding of their current book of business, identify their ideal client relationship definition and develop their segmentation criteria. Step 2—Allocate: Participants define the communication, appreciation, and other service elements that will differentiate their practice and demonstrate to their clients just how committed they are to servicing their needs. Step 3—Assemble: Participants identify the critical people, technology, and knowledge resources required to deliver their service model. Step 4—Activate: Participants are provided with the tools to actually activate their service model and begin engaging in the activities to deliver their service ingredients to existing clientele, new clientele, and prospects. Here, the team is utilizing tools, checklists, and processes to systematize their delivery. Step 5—Assess: To bring participants full circle with the Know Service Process, in step five, they are given tools and information to assess their new service model, make “tweaks” to help maximize what’s working and adapt the elements that perhaps are not. DELIVERYHalf Day Program Full Day Program 1 1/2 Day Program, including Managing For Success DISC and Workplace Motivators Assessments Overview WHAT'S INCLUDED WORKSHOP RESULTS For a customized proposal, email or phone us today.
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